Privacy Policy

Effective Date: 23rd April, 2026
Website: JHB IO

1. Introduction

This Privacy Policy describes how JHB IO collects, uses, and protects personal information when you visit or make a purchase from our website.

We are committed to handling your information in a transparent and secure manner.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number (if provided)
  • Billing and shipping address

Order Information

  • Products purchased (educational science and biology games)
  • Order value and transaction details

Technical Information

  • IP address
  • Browser type and device information
  • Pages visited and interaction data

3. How We Use Your Information

We use collected information only for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Communicating order updates and support
  • Improving website functionality and user experience
  • Preventing fraud and maintaining security

We do not use personal information for misleading or unrelated purposes.

4. Payment Processing

All payments are securely processed through third-party payment providers such as Stripe.

We do not store or have direct access to your full payment card details. Payment information is handled in accordance with the security standards of the payment provider.

5. Sharing of Information

We only share information when necessary to operate our services:

  • Payment processors (for secure transactions)
  • Shipping partners (for order delivery)
  • Service providers (hosting, analytics, or support tools)

We do not sell or rent your personal information to third parties.

6. Data Retention

We retain your information only for as long as necessary to:

  • Complete transactions
  • Maintain records for legal and accounting purposes
  • Resolve disputes

7. Data Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, misuse, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data

To exercise these rights, contact us using the details below.

9. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

  • Improve website performance
  • Analyse user behaviour
  • Provide a better browsing experience

You can manage cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Children’s Privacy

Our products are educational tools intended for general audiences. We do not knowingly collect personal information from children without appropriate consent.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

Email: info@jhb-io.online
Address: 914 Peachtree Dr Moscow ID 83843 USA
Phone: +1 (703) 444-9472